Ratings & Reviews

Overall Rating

4(21 reviews)95.2% of customers recommend this property

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Resident Reviews

Very nicely ransubmitted by Jerome B. - |Recommended: YesIt's a nice and quiet place to live, no problems from the neighbors.
response from property -Thank you for you positive review. We are happy that you are enjoying our wonderful apartment community!
Christina is The keysubmitted by Natasha B. - |Recommended: YesWhen I first moved in it was because it was a last resort choice - this complex was run down - More recently I hit hard times and to my surprise Christina was heartfelt and actually took the time to give me some resources to help me out - She really is an example of awesome customer service- I was going to move but Now that things are up and the complex is improving daily - I think I'll stick around-
response from property -Ms. Bullett, Thank you for the appreciative words. Christina along with the entire staff is always available to assist you when we can, just stop on in and we can discuss any options. Thanks you again,
Team Christinasubmitted by KImberly E. - |Recommended: YesI would like to say thank you Christina. Since the company went under new management I was having a rough time with the transition. I felt like I was not being heard and looked down on as being a resident at Burlington pointe. It was not a pleasant experience. The communication was completely off. I decided to go into the office with a level head and try to come to some kind of understanding. I was fully prepared to be looked down on and treated as if I was not good enough, and to my surprise I was welcomed with opened arms and warm smile. It was so unexpected. I have not been treated with such kindness since the transition. I was not prepared for that. thank you Burlington pointe for giving me exactly what I needed. Christina I really appreciate you.
response from property -Thank You for taking the time out to let us know you are so happy with our service. Christina is an asset to the team and property and we are excited to begin our journey working with you and the rest of the community. Thanks Again, Jamie Sellers
It's homesubmitted by Charmain P. - |Recommended: YesI'm happy here
Overall goodsubmitted by Michael H. - |Recommended: YesGood place
Greatly improvedsubmitted by Kristen C. - |Recommended: YesSince Aion took over ive seen nothing but improvements every day and i was going to move but since tey took over im a lot happeru they care about the residents the management in the office is wonderful and so ia the maintenancde staff. Keep u the fantaastic work Aion.

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