Ratings & Reviews

Overall Rating

4(17 reviews)94.1% of customers recommend this property

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Resident Reviews

The walls are too thin and the floors squeak whenever you walksubmitted by Michele W. - |Recommended: YesIt’s ok
SOME HOW NOT BAD. BUT MANGER PROBLEM.submitted by Eddie S. - |Recommended: YesI WILL SAY A GIRL IN THE RENTAL OFFICE DONT KNOW HOW TO TALK TO BPEOPLE.I WENT THERE ONCE TO COMPLAIN ABOUT MY APARTMENT SHE TALK TO ME BAD.
Overallsubmitted by Miriam A. - |Recommended: YesQuite area, needs improvement within the apartments, can hear neighbors
response from property -Thank you for taking the time and submitting this review. we appreciate any and all feedback so we can keep growing and improving. Thanks again, Jamie Sellers
Nasubmitted by Shakera R. - |Recommended: Yesna
response from property -Thank you for the 4 star review
Cleansubmitted by LaShay M. - |Recommended: YesIt's cool
response from property -Thank you for the positive feedback, we appreciate you taking the time.
I would recommen moving heresubmitted by Kaylei L. - |Recommended: YesIt’s a great area to live, everyone is so friendly.
response from property -We appreciate the five-star rating and kind words. Thank you for taking the time to write about your positive experience with our staff. Please don’t hesitate to reach out if you need anything at all.
The conditions have greatly improved and I’m happy with my surroundings.submitted by Nelson C. - |Recommended: YesIt’s a nice place to live and the neighborhood is good.
response from property -Thank you for taking the time to submit a review.
Fairly good complex to live onsubmitted by Maurice W. - |Recommended: YesIts a good place to live I have lived here for many years and have no problems
response from property -We appreciate the five-star rating and kind words. Thank you for taking the time to write about your positive experience with our staff. Please don’t hesitate to reach out if you need anything at all.
Nice and Well Keptsubmitted by Shanaya N. - |Recommended: YesNo complaints
response from property -Thank You Shanaya, we appreciate you taking the time to complete this glowing review!! Jamie Sellers Real Estate Manager Burlington Pointe Apartment Homes
Good place to livesubmitted by Angie W. - |Recommended: YesNice and friendly environment
response from property -Hi Angie, Thank you for your five-star rating of Burlington Pointe! It is always nice to hear how everyone enjoys our community, thanks for the shout out!
Please call me about your workersubmitted by Dominique B. - |Recommended: NoYour worker Capri Muarry is veru rude nasty yelled at me had a nasty tone has absolutely no customer service skills and need training on how to talk to the residents on the phone i have 4 teacher witness because she was on speaker listening to her talk to me and rush me off the phone
Very nicely ransubmitted by Jerome B. - |Recommended: YesIt's a nice and quiet place to live, no problems from the neighbors.
response from property -Thank you for you positive review. We are happy that you are enjoying our wonderful apartment community!
Christina is The keysubmitted by Natasha B. - |Recommended: YesWhen I first moved in it was because it was a last resort choice - this complex was run down - More recently I hit hard times and to my surprise Christina was heartfelt and actually took the time to give me some resources to help me out - She really is an example of awesome customer service- I was going to move but Now that things are up and the complex is improving daily - I think I'll stick around-
response from property -Ms. Bullett, Thank you for the appreciative words. Christina along with the entire staff is always available to assist you when we can, just stop on in and we can discuss any options. Thanks you again,
Team Christinasubmitted by KImberly E. - |Recommended: YesI would like to say thank you Christina. Since the company went under new management I was having a rough time with the transition. I felt like I was not being heard and looked down on as being a resident at Burlington pointe. It was not a pleasant experience. The communication was completely off. I decided to go into the office with a level head and try to come to some kind of understanding. I was fully prepared to be looked down on and treated as if I was not good enough, and to my surprise I was welcomed with opened arms and warm smile. It was so unexpected. I have not been treated with such kindness since the transition. I was not prepared for that. thank you Burlington pointe for giving me exactly what I needed. Christina I really appreciate you.
response from property -Thank You for taking the time out to let us know you are so happy with our service. Christina is an asset to the team and property and we are excited to begin our journey working with you and the rest of the community. Thanks Again, Jamie Sellers
It's homesubmitted by Charmain P. - |Recommended: YesI'm happy here

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Burlington Pointe Apartment Homes", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Burlington Pointe Apartment Homes", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose